Web & Social Media

News and ideas from Bingers on how this exciting industry is evolving.

We recently posted about the Google Local Business Center and how it can help your small business get found through a location-based search. Why is that important? A comScore survey found that 20% of all searches on Google are related to location.

Google has rolled out changes to this service as well as sponsored “tags” to keep your business listed in the Google 7 Pack. What you once knew as the “Google Local Business Center” is now referred to as “Google Places.” Additionally, those who are currently listed in Google Places can take advantage of a new feature called Tags.

Google rolled out the new advertising stream – similar to AdWords – for local businesses. This feature is geared for local businesses throughout the U.S. who wants to beef up their listings on Google and Google Maps.

If you’re running a local business and you have placed listings on Google, you can enhance your listing with a yellow “tag” emphasizing specific information about your business such as a coupon, video, website, menu, reservations, photos and even custom messages.

Getting this yellow tag to appear on your Google listings is not free though. You would have to pay a flat monthly fee of $25. The tags will not affect your listings’ rank and Google will clearly indicated which parts of the search results are sponsored when you’re local business is displayed. Check out an example of how local business tags are displayed in the sample below.

Local Business Tags

It’s just another effort by Google to create a very simple advertising vehicle for local businesses.

Under sea photo of oil well leakIf you are like me, the topic of the ruptured BP Oil pipeline in the Gulf of Mexico, and the resulting damage to land and sea in the region is a painfully frustrating one! The news media reported recently that the oil spewing from the ruptured line is now on par with the Exxon Valdez spill every 8 days! So every week is like another Valdez spill over, and over.

On one hand, we should be very thankful that in all the years of off-shore oil drilling, that such an accident has not happened. But this single event may easily make-up for all those that never occurred (sadly). Now two months into the constant stream of oil, we only hear news of more oil expected and the damage it is causing.

Should it really be that hard to plug a leak? A lot of people are asking that same question.

Where are most people looking to for answers? Online. From web pages, to blogs, to Facebook and Twitter accounts, the world is angry about the spill, and they have plenty to say!

So, how does a wealthy company like BP go about trying to minimize the PR damage, and deal with the litany of accusations of an angry world? One way that BP has tried to deal with it is by purchasing ad words from top search engines Google and Yahoo!. Take a look at this search for the term “Oil Spill” The first Sponsored Link directs you to BP’s website to show progress of what they are doing to control the spill and to direct information seekers to the company’s official website. BP has received flak from many critics, do you see this as unethical?

On any search site, you will see two types of results, either a sponsored link, which are considered as paid advertisment, or an organic link, which is the popular result that users typically lean towards using.

Most people searching online for a term, are used to seeing the results that show up at the top of the search results pages, often with a colored background or down the right column of the search result. Those are the paid advertisements.

Do users have to pay for them? No. If you find a paid advertisement link, and you take the link to the site, only the company who placed the ‘ad’ pays for it. The other search results are simply a matter of either popular results that other users are tending to choose, or may be sites, blogs, or businesses who are aware of the keywords that users are looking for, and use them in their content effectively.

Today, you can make sure your online promotions are targeting keywords that users are looking for. Almost every search will come back with over a thousand results. Are you really going to search each one for the best deal? Naturally I either go with the top paid ad, or the top results from the non-paid ads. My time is limited and I am too busy to spend hours looking for the ideal vendor. I just want to look at the product, and order right away.

If you did your homework, and make sure your business advertises its products with the keywords that your customers are looking for, then you will be found! If you don’t understand internet keywords, and are not sure how to use them, you might have a great site, but users will never find you because you are not talking their ‘language’. So making sure you can use keywords effectively is hugely important in your website content. If you can’t, then working with a business who does understand them and can assist you is very beneficial.

The other option is going with online advertising. Here, you still are making sure you use the most popular keywords for your desired search results, but you are not just using them in your site, you are paying for the rights to deliver YOUR content to users who type in terms that match your product. But note, prices for paid ads can vary depending on the amount of competition is willing to pay for those same keywords.

So you decided to purchase ad words, the most common paid advertisement is cost-per-click (CPC). CPC bids determine the amount you’re willing to pay for each time someone clicks on your ad when it shows up on the search results. In general, a higher CPC bid can allow your ad to show at a higher position on the page. Your bid amount is combined with your Quality Score to determine your ad’s position on the page. Learn more below.

The other frequently used online advertisement is cost-per-impression (CPM). Which is when each time someone searches for your keyword and your advertisement loads in the search results, the search engines counts that loading as one impression.

Most companies like Google or Yahoo! sell keywords based on user clicking on ads using specific term in a paid search result. So you know that the very customer you are trying to connect with is actually looking for you!

So with that said, BP purchasing ad words, the links are, in all fairness, labeled as “sponsored” but we’re pretty interested to know your take. Do you think it will help or hurt their current PR situation?

One of the most painful inabilities to the Apple iPhone, is the lack of Adobe Flash support online.

As a Flash developer and animator, this has really been a personal peeve. I read recently that some are convinced that Apple is trying to push out Adobe! That bothers me more. No other industry has lent to the success of Apple more than we creatives in agencies, studios, and production houses around the globe.

When everyone was jumping on the PC/Windows bandwagon for so many years (which most still do), it was the companies who did print collateral, desktop production, illustration, graphic design, and television/movie production who were Apple through and through.

Now that the rest of the planet is now keen to what the Apple computer is good for (most everything including avoiding viruses), we see an ally turn against the very core of our business: Adobe and its Creative Suite of products.

While the conflict may be limited to Flash Shockwave files specifically, the entire suite suffers for the fact that the iPhone and iPad will not allow SWF files to work on their Safari browser! And rumor has it that Adobe may take this to the court system.

I’m no dummy! I know that a lot of abuse of Flash files online has been wrought by banner ads bouncing, moving, re-sizing on pages. As a web developer, I understand that user overload of Flash ads can occur. But looking at how efficient they are, and how clear they look, how smoothly they behave, it is hard to not like them. No one likes a slow-loading page, and Flash made ads and websites run more efficiently. A lot of talk about Web 2.0 is in regard to AJAX. AJAX is just a mix of JavaScript, HTML, Flash, and XML. Take Flash out of that and the very power and quality of modern web usage is hindered.

Use a computer, and the world is normal. Even use most mobile devices with web access, and Flash is fine. But take the trendy and popular Apple iPhone/iPad and try to see anything with a Flash backbone, and you might be looking at nothing.

When so much is dependent on Flash these days for efficiency, and quality, I am stunned that Apple has not incorporated Flash at the launch of either product. Odd, it seems that the iPhone’s own function is built on very similar technology as Flash and SWF files. Have they adopted the benefits and then put a big X on Flash because they didn’t make it different enough to protect the system software? I wonder….

Meanwhile, something that brings life to the web, and makes getting information and entertainment easy, and is very efficient (usually) is being blocked by my career-long partner: Apple. STOP IT!

Got gripes about iProducts vs. Flash too? The comment line is open!

It was announced this week that ICANN (the Internet Corporation for Assigned Names and Numbers) will be instituting Internationalized Domain Names (IDN)s for countries around the world so domains are not just Latin based. It might not seem a big deal to those in the United States, Canada, Mexico, France, Germany, or Great Britain, but elsewhere in the world users who want to go online must be able to use Latin-based text and know it well enough to type in domains to websites in order to see content online.

China Daily Website

Notice anything odd about the photo above? If you see it, the entire online edition of the China Daily is in Chinese characters… all but the URL and domain name is using Latin characters.

As reported on NPR recently, users around the world currently have to make their computers temporarily use Latin-based text to enter domain names and URLs into their computers, and then they have to switch back to text, e-mail or shop. For those who may only know their native language, this is a HUGE barrier to going online.

In the next few years, web site extensions will be added for all the various languages in the world. ICANN’s own website has a video that talks about the benefits to local businesses, schools, neighbors, and peers to communicate without having to be held back due to language barriers.

A video from the ICANN website, of the new domain name program is below:

Now there’s an idea! Good job ICANN!!

Getty Stockphotos for Web & Mobile

Getty Stockphoto for Web & Mobile

While one tends to think of Getty Images as a provider of expensive, high-end imagery, the firm has broadened its range in recent years with the acquisition of iStockphoto. But Getty has targeted another set of image buyers who are developing web and mobile content, and often need hundreds of images at smaller file sizes with the Getty Web & Mobile Images products.

The release of the new Web & Mobile image products featuring very small file sizes designed specifically for online and mobile use. As an extension of the firm’s $49 web-resolution offering, the new product features very small sizes – 170 pixels and 280 pixels. The huge selection of high-quality imagery and illustrations are appropriately priced – starting around $5 – and in ready-to-use formats that are ideal for use in mobile, website, email marketing, banner ads, widgets and other web application environments.

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